Mercedes Specialist Nieuwegein | Mercedes Service & Repair

Welcome to Faay Auto Groep, your trusted Mercedes specialist in Nieuwegein. Mercedes-Benz stands for premium quality, luxury, and German engineering. At Faay Auto Groep, we provide dealer-quality service and maintenance for all Mercedes models, but at 30-50% lower prices. Whether you drive an A-Class, C-Class, E-Class, GLA, GLC, or another Mercedes model, our certified mechanics have the knowledge and experience to perfectly maintain your Mercedes. With professional STAR diagnostic equipment and original or equivalent quality parts, we guarantee top-notch service. Your factory warranty remains fully valid During maintenance in our garage. We serve Mercedes drivers from Nieuwegein, Utrecht, IJsselstein, and the entire region.

Mercedes Service according to Service Intervals

Mercedes-Benz operates a service plan with A-Service and B-Service maintenance. At Faay Auto Groep, we perform both service levels according to Mercedes specifications.

Mercedes A-Service – Kleine Beurt

The Mercedes A-Service is the small turn and is recommended after 15,000 km or 1 year. This service includes: changing the engine oil to Mercedes-Benz MB 229.51 or 229.52 specification, replacing the oil filter, checking and topping up all fluid levels, visually inspecting the tires and brakes, checking the lighting and safety systems, and resetting the service indicator. Prices start at €169 for the A-Class and go up to €249 for larger models such as the E-Class and GLE.

Mercedes B-Service – Major Service

The Mercedes B-Service is the comprehensive big turn This service, in addition to the A-Service, also includes additional work: replacing the air filter, pollen filter (microfilter), spark plugs (petrol), fuel filter (if necessary), brake fluid change, and a comprehensive inspection of all systems. Recommended after 30,000 km or 2 years. Prices start at €399 for A/B-Class models and go up to €599 for larger models.

ASSYST Service Indicator

Mercedes uses the ASSYST system, which automatically calculates the next service interval based on driving behavior. After each service, we professionally reset the ASSYST indicator so it correctly indicates when your Mercedes is due for its next service.

Mercedes-Specific Service and Repairs

As a Mercedes specialist in Nieuwegein, we have extensive knowledge of Mercedes-specific systems and technologies. Our mechanics are experienced in all aspects of Mercedes maintenance and repair.

STAR Diagnostic System

We have professional Mercedes STAR diagnostic equipment, the same system used by Mercedes dealers. This allows us to: read and analyze all Mercedes systems, interpret and clear error codes, monitor live data for accurate diagnosis, perform adjustments and coding, install software updates, and program modules for replacements. Diagnosis costs €75, free for repairs over €250.

BlueTEC Diesel Service (AdBlue)

Modern Mercedes diesel models feature BlueTEC technology with AdBlue (urea). This system requires specific maintenance: refilling the AdBlue tank and checking the system, inspecting the NOx sensors, checking the SCR catalytic converter, and maintaining the AdBlue pump module. If you have any problems with the BlueTEC system (warning, immobilizer), we can professionally resolve them. AdBlue refills start from €25, and sensor replacements start from €349.

Mercedes Airmatic Air Suspension

Many Mercedes models (E-Class, S-Class, GLE, GLS) feature Airmatic air suspension for superior comfort. We perform maintenance and repairs on: air suspension springs and compressor, level control sensors, air lines and valves, and system diagnostics. Symptoms of problems: vehicle lowering, dashboard warning, hard suspension. Air spring replacement starts at €399 each, compressor starts at €799.

Mercedes Electronics and Comfort Systems

Mercedes-Benz is known for its advanced electronics and luxurious comfort systems. We have experience with: COMAND/MBUX navigation and multimedia, Keyless Go key systems, Distronic adaptive cruise control, Pre-Safe systems, and power seat adjustment and memory. In the event of a malfunction, we can quickly identify and resolve the cause with STAR diagnostics.

Mercedes Transmission Maintenance

Mercedes uses different transmissions: 7G-Tronic, 9G-Tronic (automatic), and Speedshift DCT. We recommend changing the transmission oil every 80,000 km for longer lifespan. Transmission service includes: ATF oil change, filter replacement (if applicable), and transmission adaptation reset. Price ranges from €299 to €449 depending on model. Symptoms: jerky shifting, slippage, or delayed response.

Mercedes Air Conditioning Service

Mercedes models often have automatic climate control (Thermatic, Thermotronic). Our Mercedes air conditioning service Includes: refrigerant charging (R134a or R1234yf), leak detection, system cleaning and disinfection, and compressor inspection. Service from €89. Important for optimal comfort and clear visibility.

Mercedes Models We Service

At Faay Auto Groep we have experience with all Mercedes-Benz models, from compact A-Class to luxurious S-Class and from SUVs to AMG sports cars.

Mercedes A-Class and B-Class

The compact Mercedes models are accessible entry-level models into the brand. The A-Class (W176, W177) is a popular compact hatchback/sedan, while the B-Class is a practical MPV. Both use modern technology such as MBUX. Maintenance: A-Service from €169, B-Service from €399, DSG/DCT service €349. Common maintenance: minor and major services., timing chain (diesel), and electronic diagnostics.

Mercedes C-Class – Best Selling

The Mercedes C-Class (W203, W204, W205, W206) is the best-selling Mercedes and a common business car. Available as a sedan, estate, and coupe. Generations: W203 (2000-2007), W204 (2007-2014), W205 (2014-2021), W206 (2021-present). Maintenance: A-Service €189-229, B-Service €449-549. Specific points of interest: BlueTEC diesel maintenance, transmission service, and air suspension (if equipped).

Mercedes E-Class – Premium Business Car

The Mercedes E-Class (W210, W211, W212, W213) is a luxury executive car and often fully equipped. Due to intensive use (high mileage), regular maintenance is crucial. Generations: W211 (2002-2009), W212 (2009-2016), W213 (2016-present). Many E-Classes have Airmatic air suspension and advanced electronics. Maintenance: A-Service €209-249, B-Service €499-599. We also perform air suspension repairs and electronic diagnostics.

Mercedes GLA, GLC, GLE – SUV Service

Mercedes SUVs are extremely popular. The GLA is compact, the GLC is mid-range, and the GLE/GLS are large. Many models have 4MATIC all-wheel drive and Airmatic air suspension. Specific considerations: all-wheel drive maintenance, larger brakes Due to increased weight, air suspension service, and AdBlue (diesel). Maintenance: A-Service from €199, B-Service from €499. Due to its SUV character, slightly higher costs are expected due to the larger capacity.

Mercedes Vito, Sprinter – Commercial vehicles

For entrepreneurs with a Mercedes Vito or Sprinter, we offer professional commercial vehicle service: regular maintenance at intervals, BlueTEC diesel maintenance, brakes and suspension (heavy-duty), and vehicle MOT (periodic vehicle safety inspection). We understand that downtime costs money, so we work efficiently. Vito service from €189, Sprinter from €229.

Mercedes AMG Models

We also welcome Mercedes-AMG performance models. AMG 35, 43, 45, 53, and 63 – we have experience with powerful engines and specific technology. AMG service includes: performance engine oil (MB 229.5/229.71), performance brake maintenance, transmission service, and diagnostics. AMG maintenance is more expensive due to specific parts, but we are still 30-40% cheaper than the dealer.

Mercedes Maintenance Prices – Faay vs. Dealer

At Faay Auto Groep, you benefit from premium Mercedes service at fair prices. Below is a comparison:

Service Mercedes	Faay Auto Group	Mercedes Dealer	Your Savings
A-Service C-Class	€199	€399	€200 (50%)
B-Service C-Class diesel	€479	€949	€470 (50%)
ASSYST Reset	Free with service	€50	€50 (100%)
Transmission oil service 9G-Tronic	€399	€749	€350 (47%)
Airmatic air spring replacement	€449	€899	€450 (50%)
AdBlue system repair	€399	€799	€400 (50%)
Air conditioning service incl. filling	€89	€169	€80 (47%)
MOT inspection	€17,95	€45	€27 (60%)
STAR diagnosis (free for repairs >€250)	€75	€145	€70 (48%)
Brake pads for GLC	€279	€549	€270 (49%)

Prices are indicative and exclude VAT. Larger models and AMG variants may have higher prices. Always request a customized quote.

Frequently Asked Questions About Mercedes Maintenance

Will my Mercedes warranty remain valid if serviced outside the dealership?

Yes, your factory warranty remains fully intact. According to European law, you can have your Mercedes serviced at any authorized garage without losing the warranty. The condition is that the maintenance is performed and documented according to Mercedes specifications. At Faay Auto Groep, we work according to Mercedes service intervals (A/B Service), use oil and parts that meet Mercedes specifications (MB 229.51, etc.), and correctly reset the ASSYST indicator. You will receive a digital maintenance record as proof. Your warranty remains intact and you save 30-50%.

What is the difference between A-Service and B-Service?

Mercedes uses a simple system: A-Service is the minor service (oil, filter, checks) performed annually or every 15,000 km. B-Service is the major service (A-Service plus air filter, pollen filter, spark plugs, brake fluid, etc.) recommended every two years or 30,000 km. The schedule is: ABABAB. So: 15,000 km A-Service, 30,000 km B-Service, 45,000 km A-Service, 60,000 km B-Service, and so on. The ASSYST indicator in your Mercedes will indicate which service is next.

What should I do if my Mercedes displays an AdBlue warning?

AdBlue warnings can range from a simple low AdBlue tank to serious system problems. Warnings: “AdBlue level low” – refill tank (€25 with us), “AdBlue system see workshop” – sensor or pump problem (inspection required), “Start blocked in X km” – urgent, come by immediately. Mercedes blocks the start after a certain number of kilometers to maintain emission standards. With STAR diagnostics we can determine exactly what the problem is and solve it. Never ignore AdBlue warnings!

My Mercedes is slumping on one side – what's the cause?

If your Mercedes sags to one side (especially after stopping), you likely have a problem with the Airmatic air suspension. Possible causes include a torn air spring (€449 each), a faulty compressor (€799), a leaking air line (€149-€299), or a broken air level sensor (€249). Driving with a leaking air spring damages the compressor, so come in soon for an inspection. With STAR diagnostics, we can pinpoint the leak and provide a competitive quote. Sometimes an air spring can be repaired with a repair kit (€199).

What engine oil does my Mercedes need?

Mercedes has strict oil specifications. The most common are: MB 229.51 for most modern gasoline engines (5W-30), MB 229.52 for long-distance gasoline (5W-30), MB 229.71 for AMG performance engines (0W-40), and MB 228.51 for BlueTEC diesel engines (5W-30). We always use the correct specification, such as Mobil 1 ESP, Castrol Edge Professional, or Shell Helix Ultra. Using the wrong oil can cause damage and void your warranty. The required specification can be found in your owner's manual or on the oil filler cap.

Is Mercedes maintenance more expensive than other premium brands?

Mercedes maintenance is comparable in cost to BMW and Audi. At the dealership, you'll pay premium prices (€400-1000 for a major service), but at Faay Auto Groep, the costs are much more affordable (€199-599). Mercedes uses slightly more expensive parts than mainstream brands, but with proper planning, the costs are manageable. A Mercedes A-Service (€199) costs only €50-70 more than a VW Golf service. For the luxury, quality, and status a Mercedes offers, most customers consider this a reasonable difference. Most important tip: regular maintenance prevents expensive repairs!

Make an appointment with your Mercedes specialist in Nieuwegein

Does your Mercedes need service, do you have a malfunction, or do you want MOT inspection Want to have it done? Then contact Faay Auto Groep, your Mercedes specialist in Nieuwegein. Call us on 030-6884455 Or schedule an appointment directly online. Our experienced Mercedes mechanics will give your car the premium service it deserves, at a fair price. STAR diagnostics available. Free diagnostics for repairs over €250!

Faay Auto Groep – Premium Mercedes service in Nieuwegein for customers from Utrecht, IJsselstein, and the surrounding area. Where quality and honesty go hand in hand.